Managed Detection and Response (MDR) Services

4 Authorized MDR Partners

BDS Delivers 24/7 Managed Detection and Response Across Four Trusted MDR Partners

BDS matches your business to the right managed detection and response partner from our bench of four authorized MDR providers, handling evaluation, procurement, and onboarding coordination every step of the way. Once you're live, each partner's own security operations team handles day-to-day detection and response directly, with a dedicated BDS account manager available for escalation, additional procurement, or multi-vendor integration.

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BDS Delivers 24/7 Managed Detection and Response Across Four Trusted MDR Partners

The Problem

Cyberattacks Don't Wait for Business Hours

Ransomware, business email compromise, and identity-based attacks are hitting small businesses, healthcare organizations, law firms, and manufacturers at record rates, and most internal IT teams lack the staff to monitor, detect, and respond fast enough.

Alert-Only Tools Leave the Real Threats Buried

Traditional endpoint tools generate hundreds of daily alerts with no analyst available to triage them, so real threats stay buried in the noise. Attackers can move laterally for hours — sometimes days — before anyone notices, because no one on staff has time to chase every alert down. BDS sources managed detection and response to close that gap, pairing you with a 24/7 team of analysts who investigate and act on your behalf instead of leaving your internal team to babysit another dashboard.

See How MDR Solves This

Buried Under Alert Fatigue

Hundreds of daily alerts with no human analyst to triage them leaves real threats buried in the noise your team never has time to dig through.

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Slow Response Times

Without 24/7 coverage, attackers get hours — sometimes days — to move laterally through your environment before anyone notices the breach.

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Understaffed IT Teams

Co-managed IT environments need a security partner that takes action, not another tool that just adds more alerts to an already thin team's queue.

Learn How BDS Addresses This

Unmonitored Compliance Exposure

HIPAA, CMMC, and financial services regulations require documented, continuous security monitoring — difficult to prove without a managed detection program.

Learn How BDS Addresses This

Our MDR Partners

Four Authorized MDR Partners, Matched to Your Business

BDS partners with four distinct MDR providers, each suited to different environments, budgets, and compliance needs. Browse each partner below to find the right fit for your organization.

Blackpoint Cyber MDR

Blackpoint Cyber pairs patented detection technology with a 24/7 SOC that acts autonomously, without waiting on approval. BDS sources and configures Blackpoint Cyber for organizations that want a fully managed, hands-off security partner, with Blackpoint's own SOC handling detection and response across both endpoints and cloud environments.

Detects and responds before traditional EDR tools even raise an alert
Covers Microsoft 365, Google Workspace, and Cisco Duo through a single cloud MDR layer
Full response autonomy means threats get contained without waiting on your team
Integrates directly with NinjaOne and other common RMM platforms

Explore Blackpoint Cyber

Bitdefender GravityZone MDR

Bitdefender runs on the globally ranked GravityZone platform, backed by a follow-the-sun SOC and pre-approved response actions. BDS positions Bitdefender for organizations that need compliance-ready, independently verified protection with a breach warranty included.

Ranked a strongest performer in independent MITRE ATT&CK MDR evaluations
Includes a cybersecurity breach warranty as part of the standard MDR engagement
Extends detection across endpoint, identity, network, cloud, and productivity applications
Pre-approved response actions isolate and neutralize threats without added delay

Explore Bitdefender MDR

Huntress Managed Security Platform

Huntress combines managed EDR, identity threat detection, and SIEM in a single platform, with human analysts validating every alert before it reaches your team. BDS recommends Huntress for lean IT teams already running Microsoft 365.

Human analysts review every alert, keeping the false positive rate under one percent
Covers Windows, macOS, and Linux endpoints alongside Microsoft 365 identity threats
Includes security awareness training and managed SIEM in the same platform
Click-to-approve SOC mode lets your team review actions before they execute

Talk to BDS About Huntress

Arctic Wolf Managed Detection and Response

Arctic Wolf pairs a dedicated Concierge Security Team with a cloud-native security operations platform that ingests and enriches telemetry across network, endpoint, and cloud environments. BDS sources Arctic Wolf for organizations that want a named security team guiding their program, not just automated alerts.

Dedicated Concierge Security Team acts as an extension of your internal IT staff
Combines 24/7 monitoring with unlimited log retention and search included standard
Open architecture supports 200+ integrations across your existing security and IT stack
Conducts regular Security Posture Reviews to harden your environment before an incident occurs

Explore Arctic Wolf

How BDS Supports Every MDR Engagement

Choosing and Deploying the Right MDR Partner

These advisory services come standard with BDS, alongside any MDR partner you choose, from the initial fit assessment through ongoing compliance reporting and ongoing account management.

Vendor-Neutral Fit Assessment

BDS evaluates your environment, industry, and budget before recommending a partner — never a one-size-fits-all pitch for a single vendor.

Reviews existing stack, compliance obligations, and internal IT capacity
Matches your organization to the best-fit MDR partner, not the easiest sale

Rapid Deployment & Onboarding

Agent rollout in hours, not weeks, integrated with the RMM tools your team already uses.

Most environments fully deployed within 24–48 hours
Coordinated rollout planning and IT team handoff at every stage

Compliance Documentation & Reporting

HIPAA, CMMC, and SOC 2-aligned reporting built into every engagement, regardless of which partner you choose.

Monthly reports mapped to your specific regulatory framework
Documentation ready for auditors and cyber insurance renewals

One Account Manager, Start to Finish

A dedicated BDS account manager coordinates your onboarding and stays your single point of contact for escalation and renewals, while your MDR partner's own SOC handles day-to-day detection and response.

Single point of contact across evaluation, procurement, and renewal
Direct escalation path to your named BDS account manager, wherever you're located

Going Deeper

How BDS Evaluates and Deploys MDR Across Partners

The next layer of detail for buyers comparing partners, mapping compliance requirements, or planning a co-managed IT rollout.

How BDS Matches You to the Right MDR Partner

BDS scores each prospective environment against SOC model, coverage scope, budget, and compliance needs, then recommends the partner with the closest fit rather than defaulting to a single preferred vendor.

Vendor-neutral scoring across all four MDR partners Assessment completed before any quote is issued Reassessed annually as your environment changes

Aligning MDR Coverage to HIPAA, CMMC, and Financial Regulations

BDS maps each partner's reporting and retention capabilities against the specific regulatory framework your organization operates under, rather than assuming one partner fits every compliance profile.

HIPAA-aligned documentation for healthcare environments CMMC-aligned monitoring for federal contractors SOC 2-aligned reporting available across all four partners

How MDR Fits Into Your Existing Co-Managed IT Environment

BDS coordinates whichever MDR partner you choose into your existing RMM and ticketing workflows, working alongside the partner's SOC so detection and response sits next to — not on top of — your current co-managed IT relationship.

Works alongside your existing internal or outsourced IT team Integrates with common RMM and ticketing platforms Single BDS account manager coordinates across all vendors

Free Assessment Included

Ready to Find Your MDR Fit?

Tell us about your environment and BDS will recommend the right MDR partner for your industry, budget, and compliance needs.

Get a Free Assessment

Why BDS for MDR

The Numbers Behind BDS-Managed Detection and Response

These figures reflect vendor-reported and independently tested performance data across the BDS MDR partner bench, verified before publishing wherever possible.

Attacks Missed by Traditional EDR Alone

Reflects vendor-reported figures on threats detected by MDR that traditional EDR alone misses.

Vendor-reported

SOC Coverage Across All Four Partners

Every BDS MDR partner provides continuous, round-the-clock security operations center monitoring.

BDS partner bench, 2026

Authorized MDR Partners

BDS is an authorized reseller for Blackpoint Cyber, Bitdefender, and Huntress.

BDS partner bench, 2026

Typical Deployment Timeline

Most environments are fully deployed and monitored within this window of engagement start.

BDS internal data

What Our Clients Experience

Don't take our word
for it — hear theirs.

"We don't measure success in transactions. We measure it in the outcomes our clients achieve because of them." - Michael Kupfer, CEO | Black Diamond Solutions

BDS brings solutions that not only make our environment more secure, but also free up our team’s time to focus on growth and not security protection. Most importantly, they do it with ROI as a top priority. We get return many times over on every engagement we have had.

TJ Ortowski

Director of IT, Grayson Collin

I have been working with Black Diamond Solutions for over 11 years, and my experience has been consistently outstanding. BDS is always willing to research and propose solutions that truly ﬁt our needs, going well beyond a typical vendor relationship.

SVP, Information Technology

The Bank of New Glarus

Common Questions

Frequently Asked Questions About MDR

Have questions about MDR partners, pricing, or how BDS handles deployment? Find the most common answers below.

Antivirus and standard EDR tools detect known threats, but they generate alerts your team still needs to act on. MDR adds a 24/7 team of human analysts who investigate and respond on your behalf, stopping threats that bypass signature-based tools entirely.

EDR is a technology layer — it collects data and flags anomalies. MDR is a fully managed service that wraps EDR technology with expert human response. For small businesses without dedicated security staff, MDR is the practical path to enterprise-grade protection.

BDS is an authorized reseller for all four MDR providers and handles evaluation, procurement, and onboarding coordination for your deployment, regardless of where your organization is located. Once live, each partner's own security operations team handles day-to-day detection and response, with your BDS account manager available for escalation and additional procurement. Most environments are fully deployed within 24 to 48 hours.

Bitdefender GravityZone MDR and Huntress are both well-suited to healthcare environments. Bitdefender includes breach warranty coverage and cross-environment XDR, while Huntress offers built-in SIEM with long-term log retention. BDS assesses your specific environment before recommending either.

Pricing varies by partner, endpoint count, and add-on modules like SIEM or identity threat detection. BDS provides volume pricing directly and will walk through the cost comparison across all four partners during your free assessment.

Ready to Stop Chasing Alerts and Start Stopping Threats?

Talk to a BDS cybersecurity specialist. We'll assess your environment, recommend the right MDR partner, and have you protected in days, not months.

4 Authorized MDR Partners

The right MDR technology from the right source, matched to your environment and budget.

24–48 Hour Typical Deployment

Most environments are fully monitored within two business days of engagement start.

HUBZone Certified

Federal buyers can meet set-aside procurement goals while sourcing MDR technology through BDS.

Black Diamond Solutions

Your authorized MDR partner nationwide — from initial fit assessment through deployment and ongoing account management.

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From Our Blog

Latest Insights
& Security Updates

Stay informed with expert articles, cybersecurity tips, threat alerts, and practical strategies to protect your business in a rapidly evolving digital world.

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