Managed Security and Compliance Services customized to meet your unique business technology and computing needs.
A Chicago IT consulting firm, Black Diamond Solutions provides small-to-midsize businesses IT support from managed security to fully managed IT services and everything in between.
Contact Us Today For a RISK FREE Consultation of Your IT Services Needs.
Are You Sick and Tired of Dealing with IT Service Providers That Are Impossible to Reach, Won't Follow Through,
and Can't Fix Things Right?
15 Years of experience
15 Years of experience focusing on getting our clients the most out of their technology investments while simultaneously allowing our clients to focus on their core business.
We answer our phones and tickets
We answer our phones and tickets with a live person and respond to email tickets opened in 45 minutes during our business hours. If you find that these standards are not being met by our team, we will donate $25 to Chicago First Fund in your name.
No over the top “Tech-talk”
We understand that not all business owners or C-levels within an organization understand “Tech talk”. This is why we make sure we hire and train all employees to explain technology at whatever level the client feels comfortable with. You will almost always hear us ask “Does that make sense?” Our team is very adept and explaining highly technical concepts in a non-technical way.
Virtual CIO services are included in every managed service plan we offer
This allows you to plan your future technology needs based on your specific business goals. Many of our clients are not large enough to have a full time CIO, but all organizations that are planning their growth moving forward need this type of advisement so that the technology plans run parallel with the business growth plan.
We demonstrate professionalism
Always acting in a professional manner means
- Responding quickly to end user requests
- When working onsite, being on time and in proper attire
- Respecting your team in a way that makes them feel we are an extension of your staff that has the same goals as any full- time employee